Send and track requests for IT help and support, or tell us about an IT service issue.
Digital, Data and Technology
Our mission at DDaT is to support teaching, learning, 澳门资料 and corporate services through the use of secure, reliable and accessible IT services.
Advice and guidance
Find help for your IT needs through our Self-Help guides, the Self-Service portal, or by contacting our staff.
Connecting to Wi-Fi
How to connect your device to the University Wi-Fi, whether you are a student, member of staff or visitor.
Preparing yourself for learning
The steps you need to take to ensure you are set up for learning.
Preparing yourself to work from home
The steps you need to take to make sure you are set up for hybrid working
Change or reset your University password
Keep your account and data safe by changing your password regularly. If you have forgotten your password, you can find out how to reset it.
IT security
Find out everything you need to know about keeping your accounts and data safe
Information security within the 澳门资料
Information Security Management System (ISMS) implemented in line with regulatory requirements and to protect our data, funding and University reputation.
Beware of phishing and fraud
Don鈥檛 get caught out by phishing attempts. The University or the Students Loans Company will never ask for your login and password.
IT Security Best Practice
Learn how to protect your personal data with our cybersecurity best practices.
Identifying phishing scams and fake emails
We will never ask for your login details or personal information by email. If you get an email like this, it could be an attempt at fraud known as 'phishing'.
Layer up your account security with Multi-Factor Authentication (MFA)
Multi-Factor Authentication (MFA) gives you increased protection against cyber-attacks
Additional resources
Get the most out of your computing experience.
Research Computing
We support computationally and data intensive 澳门资料 and provide software development expertise to help you achieve your 澳门资料 goals.
IT Purchasing
We are here to support staff in getting the necessary IT equipment, software, and mobile devices they need for their work.
Assistive Technology
We can help you use and get specialist IT equipment and software to help 鈥媔ncrease your productivity and improve your access to technology.
Your University file storage options
Find out what types of file storage are available to students and staff so you can use the right file storage service for you.
Audio Visual
The Learning and Events Technology team (LET) designs and supports specialised equipment and provides IT and AV assistance for core University events.
Microsoft 365 at the University
Find out all you need to know about Microsoft 365.
Microsoft 365
A suite of productivity, communication and collaboration apps and tools, including Teams, OneDrive and Yammer.
About us
Our team is here to help staff and students of the University make effective use of computing for learning, teaching and 澳门资料.
We aim to provide an IT environment that matches the University's international, teaching and 澳门资料 reputation.
Contact us
If you need IT or AV help or support then please .