You will

• have experience of delivering pastoral support and providing welfare/wellbeing advice, including working to assess needs, levels of risk and triaging to appropriate support.
• have excellent customer service skills, with experience of working in a busy frontline environment.
• be confident in working with distress and dealing with sensitive themes.
• be able to deal calmly with multiple competing priorities

Your organisational skills will be highly effective, with a demonstrable commitment towards collaborative team working across multi-disciplinary professional boundaries. 

Further information

This is a part-time role working 29.2 hours (0.8 fte) over 4 days. It includes regular working at weekends and bank holidays (pro-rata for part-time staff).

The department offers hybrid working, however the exact number of days on campus each week may need to alter in relation to student demand through the year. The student-facing nature of this role and the requirement to provide a face-to-face service means that your days working on campus will need to be agreed and committed to as part of your team’s overall operational planning. The department supports flexible working requests and encourages these to be explored through the recruitment process.

A DBS check will be required for this role.

For an informal discussion about the role please contact Maia Thorne (mjdt20@bath.ac.uk) or Steven Lawrence (sgl21@bath.ac.uk).

What we can offer you:

• a very generous employer contributory pension scheme
• generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance
• we are a family-friendly University and with an increasingly agile workforce, are open to flexible working arrangements
• an excellent reward package that recognises the talents of our diverse workforce
• a wide range of personal and professional development opportunities
• a number of support options available for new and existing staff to help with the cost of some immigration expenses which you may be eligible for: Relocation allowance, Visa Reimbursement, Interest-Free Loan.

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We consider ourselves to be an inclusive university, where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students, so we encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on our teams. 

We are very proud to be an autism friendly university and are an accredited Disability Confident Leader; committed to .

Find out from our staff what makes the °ÄÃÅ×ÊÁÏ a great place to work. Follow us and on Twitter for more information.

Closing Date: 27 May 2024

Department: Management, Specialist and Administration

Salary: £29,605 to £36,024 pro rata